General FAQs



I am ready to roll like a royal on the bowling lanes, how long does one game take to complete?

One game of bowling at Kingpin lasts around 45 minutes to 1 hour for 5 to 6 people. Plenty of time to score a perfect 300. To be more specific, it translates to each game lasting approximately 10 minutes per person on the lane. 

Awesome, but how many people per lane? 

6 people or less per lane. If you have more people playing and you are keen to have lanes next to each other, book online here.

I have more than 6 people bowling in my squad, will we be bowling together?

Yes, you will, if you book ahead and guarantee your lanes. For all bookings of over 6 people, you will automatically be given 2 side by side lanes. Book online here.

I wore heels, and forgot my socks, do you sell socks in venue?

Yes we do, all our venues have socks for sale, available in men’s, women’s and kids sizes.

How much does a pair of socks cost?


What is the deal with shoes, can't I just wear my own?

Bowling shoes are specially made as they allow customers to "slide" when Bowling, helping you hit that strike. It is important that these shoes are worn always as the incorrect footwear is a potential safety risk and can damage the approach to the lanes. 

What is our size range for shoes?

We range from Toddlers size 6 up to Men’s size 16
Men's bowling shoe sizes are the same as their normal shoes.
Women's bowling shoe sizes are two sizes below their normal shoe size. Example a ladies size 8 is a bowling size 6.
Kid's shoe sizes are the same as their normal shoes.
Unfortunately, there are no half sizes.

Am I eligible for a discount through my Health Insurer or Activity Guide?

We offer a range of discounts to select organisations we have partnered up with. If you are a member or subscriber of one of the following, please check out the relevant links for how to redeem: 


The laser arena is my specialty, how long does a game of laser skirmish last?

laser mission goes for 7.5 minutes and are purchased in packs of three. 

Is there a minimum age for Laser Tag?

For safety reasons, the minimum age for children in our laser arenas is 6 years old. A party for a child turning 5 years old CANNOT be for Laser Tag.

Does my local Kingpin offer laser tag? 

All our Kingpin venues have laser tag, so meet you in the arena! 

Do I need to wear enclosed shoes?

For safety reasons, we recommend wearing enclosed shoes. Thongs are not permitted due to the darkness of the laser arena - we would hate for you to have your toes stubbed or stepped on! It is up to the Team on the day to determine if your footwear is appropriate. If your shoes aren't up to scratch, we will supply you with bowling shoes.


How long does it take to complete an escape room experience? 

You have 60 minutes to break free from the escape room.

What happens if the time runs out and we haven’t escaped? 

In rare periods of calm and quiet (no bookings after yours) those requiring a little longer to figure it out, may be offered the Escape Clause. This comes at the price of $20 but gives you a further 15 minutes to emerge triumphant, head held high. Ask your game master – we won’t tell!

How many people can use an escape room at the same time? 

Maximum 6 people per escape room. We recommend 2-6 people so you have a fair chance of escaping in time. 

Which venues have escape rooms? 

Our Escape Rooms are currently only located in Kingpin Chermside. Book here


Which venues have TopSpin table tennis?

We currently have TopSpin Table Tennis available in Kingpin Chermside only. 


What is the minimum to book a karaoke experience? 

No minimum number to book karaoke, one is not the loneliest number, but the more the merrier. 

What is the maximum amount of people?

Each venue has a different maximum number – for more information contact one of our event specialists

What kind of music do you offer? 

From pop to rock, from country to metal, kid and duet friendly, we have something for everyone. For a complete list of all songs search here


Which venues have Omni Virtual Reality?

At this stage, only our Kingpin Crown Melbourne venue offers Omni Virtual Reality.

Are there any age or height restrictions?

There are no age restrictions, however for safety reasons the following height and weight restrictions apply:
  • Minimum height of 110cm
  • Children between 110 and 122cm must be accompanied by an adult
  • Maximum weight of 130kg

Please do not play if you are pregnant, claustrophobic, have a heart condition or are prone to motion sickness or dizziness.


Can I bring my own food and drinks to centre?

No outside food and beverage of any kind is permitted to be brought into the Kingpin. 

Hmmm okay, what food do you sell?

Our menu is different depending on which Kingpin venue you visit. Click here to select your venue and view their menu. 
For allergen information, click here.


Okay my squad is ready to roll, do I need to pre-book or can I just rock up?

We always recommend making a booking to guarantee your spot, whether it is in the Escape Rooms or on the bowling lanes. Click here to book now

Is the bowling pricing per person or for the lane?

Per person. 

What are your prices? 

For Bowling, click here
For Laser, click here
For Escape Rooms, click here
For TopSpin Table Tennis, click here
For Karaoke, click here
For arcades, click here
For Birthday parties click here
For Group and corporate events, click here
For Gift cards, click here

I booked online, but never received an email confirmation, why? 

If you didn’t receive a confirmation email here are some reasons why:
  • The email supplied could have been entered incorrectly
  • It could have ended up in your junk email, have a quick look to double check
  • Did you pay with paypal? All receipts are sent to the email address linked to your paypal account, or the email account that paypal supplies.
  • The payment may not have been processed. 
If you would like us to double check, please email [email protected] with your name, the date you booked for and the email address you used to purchase with. 


What is my local Kingpin’s opening hours?

Opening times vary by location, please click here and choose your venue to get specific opening and closing times.


Check out our refund policy here >>

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